DAVE


Do ADmitMac and DAVE support .lnk (shortcut) files?

Our products support '.lnk' files in most cases.

If the link is a link to a file in the same share, double clicking the link will open the file.

If the link is a link in a different share, double clicking the link will cause the share to be mounted, and the file to be opened.

Not all targets of link files will be accessible to the Mac. For example, a link may refer to a file that is not in a shared folder. In this case, opening the link on a Macintosh will result in an error dialog:

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I've lost my license key. Can you send it to me?

If you have lost your license code and serial number, and you have registered your product, we can look up your serial number and email it to you from this license query page.

If you have your serial number, please send it to support@thursby.com and we will email the license key to you.

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I downloaded the ADmitMac/DAVE software, but I didn't receive an evaluation key.

To receive an evaluation license key, you must complete the online evaluation form at https://store.thursby.com/evaluations/. After completing the form, an email will be sent to you with information about ADmitMac/DAVE , including the evaluation license key.

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Where can I find my ADmitMac/DAVE serial number?

The serial number can be found in the ADmitMac/DAVE Network Utility.

1. Go to /Applications/Utilities and double click on the "ADmitMac Network Utility" or DAVE Network Utility"

2. Click on the "Info" tab.

3. In the upper right corner of the window is a box titled "License", here you should see your serial number.

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How do I know what version of ADmitMac/DAVE I am running?

1. Go to /Applications/Utilities and open the ADmitMac/DAVE Network Utility.

2. Click on the "Versions" tab at the top.

3. This screen should display the version you are running.

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When I try to access my Windows computer with DAVE, why am I prompted for a username, password and domain even though I don't have a domain network?

If you use DAVE to access a Windows NT, 2000 or XP computer, the PC will request authentication. This authentication is similar to the Domain authentication required when using Microsoft's server line of products. If you are not in a domain environment, you can just leave that field blank.

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Why am I getting prompted for a license code installing DAVE or ADmitMac, when we have a VLA (Volume License Agreement)?

If the software you are installing is not from a special VLA disk image, you will get prompted for a license code. You will need to install the software from the disk image provided by the Sales Department, and install any updates afterwards.

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