"This accessory may not be supported" error when using 30-pin reader with adapter
When using a TSS-PK8 (30-pin reader) with a 30-ping to Lightning adapter, you might receive an error that "This accessory may not be supported". This is assumed to be a problem with newer devices (e.g. iPhone 7, iPad Pro) and how much power the device requires to work.
In some cases, simply clicking "Dismiss" will allow you to use the reader with Sub Rosa.
If the reader will not be recognized, please contact the Support Department at support@thursby.com.
Read More
macOS High Sierra Compatiblity
PKard for Mac v1.7
PKard for Mac v1.7 works as expected with macOS High Sierra.
After upgrading to High Sierra, you may need to reinstall PKard for Mac.
We have compiled a short list of Common problems using PKard for Mac on High Sierra.
If you have any questions, please contact our Support Department.
Read MoreWill this app work with Sub Rosa?
In order for you to use your smart card outside of the Sub Rosa, the app developers would need to have built their app using our SDK. This means that the app in question will know to look to Sub Rosa for smart card credentials. We recommend that you contact the app developers and inquire about Sub Rosa integration.
Read MoreIs there an extender or dongle to use with thick cases? (OtterBox, LifeProof, etc)
Thursby does not sell any extenders, dongles, or extension cables, but there are several types that can be used with thicker cases. Here are a few options that we have tried in-house and like (links to Amazon.com):
Read More
SCR 3500A and OS X
Changing the User Agent of the browser
Will you be supporting OS X 10.11 El Capitan?
The current versions of all products support OS X 10.11 El Capitan.
Read MoreHow can I deploy DAVE to multiple machines?
It is possible to use NetRestore to install DAVE using a VLA license either by removing the computer name in /Library/Preferences/com.thursby.DAVE.cifsd.plist from the master image, or running a NetRestore script after the fact that adds the computer name.
If you are using Mac OS X 10.4, you will need to use the Mac OS X Property list Editor to modify the file /Library/Preferences/com.thursby.DAVE.cifsd.plist. In this file the computer name can be found in:
Root
Profiles
0
DAVE Networking
How can I use Symbolic links with network home folders so that part of the user's home folder is on the server and part of it is local to the user's machine?
You may want to provide network home folders to your users, but keep parts of their home folder on a local hard disk. For example, you might want to keep a user's Movies folder on the local disk and encourage them to keep their iMovie projects there to improve performance and reduce network storage needs. Symbolic links are used to point the Movies folder back to the local disk. For example, you can direct a user's Movies folder to a folder on the local disk using these steps:
Read MoreIs it possible to mount hidden shares with ADmitMac?
If you would like to access a hidden share, you must mount it manually, including the "$" in the share name. ADmitMac is unable to browse to hidden shares. You can do that either in the "Connect to Server" window, or using the ADmitMac browser.
To use the "Connect to Server" window:
1. Select Go/Connect to Server...
2. In the Address field, enter the Server and the Share Name using URL format. For example:
cifs://SERVER/SHARE$
3. Click Connect (or press Enter).