iOS Products


Sub Rosa for iOS User Guide

You can use the following link to access the Sub Rosa for iOS User Guide.

http://downloads.thursby.com/ios/subrosa.pdf

Read More


Will this app work with Sub Rosa?

In order for you to use your smart card outside of the Sub Rosa, the app developers would need to have built their app using our SDK.  This means that the app in question will know to look to Sub Rosa for smart card credentials.  We recommend that you contact the app developers and inquire about Sub Rosa integration.

Read More


First gen PKard Reader doesn't work with iPad using a lightning adapter.

The problem when connecting the TSS-PK6 reader to an iPad with iOS 8 or newer with a Lightning Adapter is that some communication data that is sent to the hardware when connected has changed.  This change is causing the hardware to reset.  This is why you likely see the error, "This accessory is not supported by this iPad" when you connect the reader with the adapter, even without our app installed.
 
Read More


Unable to log into AROWS-R

As of 1/10/17, we received information from another reservist that AROWS-R is no longer available from public networks.  Please call or email the AROWS-R Help Desk if you require any additional information.

 

+1 877-294-5822

afrcfm.arowsr@us.af.mil

Read More


R2S: Support contact information

You can contact the Navy's CNRFC Customer Support Center using the following information:
Help Desk
757-322-2489
r2s@navy.mil
 

You can contact Thursby's Support Specialists using the following information:
817-478-5070
r2s@thursby.com

 

Read More


PKard Reader & iOS 10 - WARNING!

UPDATE - October 24, 2016

iOS 10.1 was released today and does fix the Apple bug causing this issue. 

 

UPDATE - October 12, 2016

Over the past week, we've received several reports from customers that the public beta of iOS 10.1 corrects the bug that keeps the phone from seeing the reader.

 

UPDATE - September 23, 2016

Apple released iOS 10.0.2 today, September 23rd. Our testing shows that this DOES NOT fix the bug affecting our readers. 

 

Read More


Changing the User Agent of the browser

PKard Reader includes the ability to change the User Agent of the web browser. Some websites (like NROWS) may only be accessible through approved browsers, and changing the User Agent to that browser may let you in. Here is how to change this setting:
 
 - First, tap the gear to open the Settings menu
 
 - Scroll to the bottom of the page and select Advanced
 
 - Tap User Agent at the top of the page
 
Read More


PKard for Good Technology now supports iOS 9

PKard for Good v2.1 has been released to support iOS 9 and the latest versions of Good for Enterprise.  If you have any questions about PKard for Good, please contact our Support Department at support@thursby.com .

Read More