Support

FAQs


Miscellaneous
01 / I downloaded the ADmitMac/DAVE software, but I didn't receive an
evaluation key.

To receive an evaluation license key, you must complete the online evaluation form at http://www.thursby.com/evaluations/DAVE. After completing the form, an email will be sent to you with information about ADmitMac/DAVE , including the evaluation license key.

02 / What do all those identifiers mean that are displayed when doing a NetBIOS
Name Lookup?

Microsoft networks use NetBIOS names to allow users to find resources on the network. Each NetBIOS name is 16 characters in length, however, Microsoft limits NetBIOS names to 15 characters and uses the 16th character as a NetBIOS suffix. Therefore, the end user can configure 15 characters of the NetBIOS name.

Below is a list of the NetBIOS suffixes that are used by Microsoft Windows NT.

Unique Names
<00> "Workstation service name; also known as the ""NetBIOS Computer
Name"" or ""Redirector Name."""
<03> Messenger service name used when receiving and sending messages.
<1B> Identifies the primary domain controller and indicates which clients
and other browsers to use to contact the domain master browser.
<06> RAS Server Service
<1F> NetDDE Service
<20> Server service name used to provide file sharing.
<21> RAS Client Service
<22> Microsoft Exchange Interchange (MSMail Connector)
<23> Microsoft Exchange Store
<24> Microsoft Exchange Directory
<2B> Lotus Notes Server Service
<30> Modem Sharing Server Service
<31> Modem Sharing Client Service
<43> SMS Clients Remote Control
<44> SMS Administrators Remote Control Tool
<45> SMS Clients Remote Chat
<46> SMS Clients Remote Transfer
<4C> DEC Pathworks TCP/IP Service on Windows NT
<52> DEC Pathworks TCP/IP Service on Windows NT
<6A> Microsoft Exchange IMC
<87> Microsoft Exchange MTA
<BE> Network Monitor Agent
<BF> Network Monitor Analyzer
Forte_$ND800ZA<20> DCA IrmaLAN Gateway Server Service
Inet~Services<1C> Microsoft IIS

Group Names
<00> Domain name
<1C> A domain group name registered by a domain controller.
<1D> Used by clients to access the master browser.
<1E> "Browsers broadcast to this name and listen on it to elect a master
browser. For IP, these broadcasts are for the local subnet only."
<20> Internet group name registered with WINS servers to identify groups
of computers for administrative purposes.
IS~computer name<00> Microsoft IIS
_MSBROWSE_<01> Appended to a domain name and broadcast to announce the
domain to other master browsers.
IRISMULTICAST<2F> Lotus Notes
IRISMULTICAST<33> Lotus Notes   

03 / How do I configure the built in Mac OS X firewall so that DAVE will work?

To configure the Mac OS X firewall:

1. Open System Preferences/Sharing.

2. Disable Windows File Sharing.

3. Click the Firewall tab .

4. Click New...

5. In the Port Name popup, select Other.

6. In the field Port Name, Range or Series:, type 137-139, 445 (these are the ports DAVE uses).

7. In the Description field, type "DAVE File Sharing"

8. Click OK.

9. Click Start to enable the firewall.

04 / Why are .DS_Store files created in network shares on Mac OS X?

.DS_Store files are created by the Mac OS X Finder. The Finder will place a .DS_Store file in every folder you have opened. These files are used to save the placement of the icons, the size of the respective Finder window, the window's background and many other view options.

In Mac OS X v10.4 (Tiger), Apple introduced a Finder preference that keeps it from creating these files on network volumes. Details of that preference can be found at http://support.apple.com/kb/HT1629. This change can be made for all users of one computer by issuing the following command in Terminal:
defaults write /Library/Preferences/com.apple.desktopservices DSDontWriteNetworkStores true

Although the article referenced above does not mention Mac OS X v10.5 (Leopard), our testing shows that this preference is still honored.

05 / Can I download your software on a windows computer and transfer it using
removable media?

Yes. There should be no problem downloading our Macintosh software products onto a Windows computer, copying it to some form of removable media (i.e. CD, Zip drive, etc.), and then transferring that media over to a Macintosh for installation. It is not recommend that you try to uncompress the downloaded file on the windows computer. Doing so may corrupt the file.

06 / What is the maximum number of connections allowed to a DAVE share in Mac OS
X?

There is no set limit to the maximum number of connections allowed to a DAVE share from over the network in Mac OS X. It is up to the capacity of the machine's memory.

07 / How do I change the short name of a local Mac OS X account?

This is an article on Apple's support site on changing the short name of a local Mac OS X account:

http://docs.info.apple.com/article.html?artnum=106824

08 / Where can I find my ADmitMac/DAVE serial number?

The serial number can be found in the ADmitMac/DAVE Network Utility.

1. Go to /Applications/Utilities and double click on the "ADmitMac Network Utility" or DAVE Network Utility"

2. Click on the "Info" tab.

3. In the upper right corner of the window is a box titled "License", here you should see your serial number.

09 / How do I know what version of ADmitMac/DAVE I am running?

1. Go to /Applicaions/Utilities and open the ADmitMac/DAVE Network Utility.

2. Click on the "Versions" tab at the top.

3. This screen should display the version you are running.

10 / How do I change the computer name of a Macintosh joined to an NT domain?

When joining an NT domain with ADmitMac, you do not get the option to specify the computer name. If you would like to change the computer name after you have joined the domain, perform the following steps:

1. Login with a local Mac OS X administrator account
2. Open the Terminal application (/Applications/Utilities) and enter the following commands:

sudo killall cifsd {hit enter}

cd /Library/Preferences {hit enter}

sudo chmod 666 com.thursby.DAVE.cifsd.plist {hit enter}

open -e com.thursby.DAVE.cifsd.plist {hit enter}

3. TextEdit should open and display the file now. Search for the text: "Computer Name"
You should see some text below similar to:

<string>the computer 's name here</string>

Change the name to whatever you want.

4. In the same document, search for the text: "Use DNS For Computer Name"
Change the value to <false/>

5. Save the file and reboot the machine.

11 / How do I uninstall ADmitMac?

The "Uninstall ADmitMac" utility, can be found in /Library/Application Support/ADmitMac or is included with the installation media. Open this file and follow the on-screen instructions.

NOTE: Uninstalling ADmitMac does not remove the following files:

/Library/Preferences/edu.mit.kerberos
/etc/krb5.keytab

These files are used by ADmitMac to work with Kerberos security and authentication. The reason we do not remove these files is because it is always possible that these files are being used by other applications that use Kerberos. If you do not use Kerberos with any other applications, you can safely delete these files as well.

The ADmitMac uninstall utility does not remove any user profiles.

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