SCR 3500A and OS X
PKard for Good Technology now supports iOS 9
PKard for Good v2.1 has been released to support iOS 9 and the latest versions of Good for Enterprise. If you have any questions about PKard for Good, please contact our Support Department at support@thursby.com .
Read MoreHow do I uninstall ADmitMac?
The "Uninstall ADmitMac" utility, can be found in /Library/Application Support/ADmitMac or is included with the installation media. Open this file and follow the on-screen instructions.
NOTE: Uninstalling ADmitMac does not remove the following files:
/Library/Preferences/edu.mit.kerberos
/etc/krb5.keytab
I just received an evaluation license code key and it has already expired. What can I do?
Open System Preferences/Date and Time and verify that the time, date (including year) and time zone are correct.
If this information is incorrect, the evaluation key may expire prematurely.
Read MoreWhen I try to access my Windows computer with DAVE, why am I prompted for a username, password and domain even though I don't have a domain network?
If you use DAVE to access a Windows NT, 2000 or XP computer, the PC will request authentication. This authentication is similar to the Domain authentication required when using Microsoft's server line of products. If you are not in a domain environment, you can just leave that field blank.
Read MoreWhy do I not have "OU" and "Mappings" tabs in my ADmitMac settings?
These settings only appear if you join the Mac to an Active Directory (AD) domain using the Fully Qualified Domain Name (FQDN). If you join the Active Directory domain using the short name (NetBIOS name) of the domain, ADmitMac will assume it is an NT domain. To join it to the AD, you would need to remove the current domain binding and join it using the FQDN.
If your network is not Active Directory (when you join the computer to an NT domain network) those options are not available in the ADmitMac Directory Access Plugin properties.
Read MoreWhy am I getting prompted for a license code installing DAVE or ADmitMac, when we have a VLA (Volume License Agreement)?
If the software you are installing is not from a special VLA disk image, you will get prompted for a license code. You will need to install the software from the disk image provided by the Sales Department, and install any updates afterwards.
Read MoreWhat are the instructions for performing a packet trace (tcpdump)?
These instructions are from Apple's support site. The original article can be found here:
http://www.info.apple.com/kbnum/n107952
1. Log in with an administrator account into Mac OS X.
2. Open Terminal (/Applications/Utilities).
3. To start the trace, you will type a command, followed by the Return key. The command you choose needs to match the way your computer connects to the Internet. You can also copy and paste the appropriate command into the terminal application to avoid typing mistakes.
Why am I unable to print even after installing Gimp-Print?
After installing Gimp-Print, make sure to reboot. It may take a reboot for the new drivers to start appearing in the Print Center.
Make sure that you have configured the printer with the appropriate driver.
1. Go to the Print Center (Mac OS X 10.2) or Printer Setup Utility (Mac OS X 10.3).
2. Highlight the printer you added, click on "Printers" on the menu bar at the top of the screen, and choose "Show Info".
3. This should bring up a Printer Info window with a drop down menu at the top.
Read MoreI am prompted for credentials when accessing a particular server after I am already logged into the domain. Other servers grant me access without prompting. No credentials I enter are accepted. Why?
It is possible you are connecting to a NAS (Network Attached Storage) device. Some NAS devices seem to only support using Kerberos in the extended security protocol and not NTLM extended security.
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