Sub Rosa for iOS User Guide
You can use the following link to access the Sub Rosa for iOS User Guide.
http://downloads.thursby.com/ios/subrosa.pdf
You can use the following link to access the Sub Rosa Pro for iOS User Guide.
http://downloads.thursby.com/ios/subrosapro.pdf
Read MoreFirst gen PKard Reader doesn't work with iPad using a lightning adapter.
Unable to log into AROWS-R
As of 1/10/17, we received information from another reservist that AROWS-R is no longer available from public networks. Please call or email the AROWS-R Help Desk if you require any additional information.
+1 877-294-5822
afrcfm.arowsr@us.af.mil
Read MoreIs there an extender or dongle to use with thick cases? (OtterBox, LifeProof, etc)
Thursby does not sell any extenders, dongles, or extension cables, but there are several types that can be used with thicker cases. Here are a few options that we have tried in-house and like (links to Amazon.com):
Read More
S/MIME controls are not available
Emails that have been signed and or encrypted will display the message "S/MIME controls are not available". This message means that when OWA tried to load its S/MIME plug-in that allows for signing, encrypted, and decrypting of emails, something went wrong and failed to load the plug-in. The only web browser that is capable of loading this plug-in is Internet Explorer on Windows. No other Windows or Mac web browser is capable of loading this plug-in, therefore you will not be able to sign, encrypt, or decrypt email.
Read MoreR2S: Support contact information
You can contact the Navy's CNRFC Customer Support Center using the following information:
Help Desk
757-322-2489
r2s@navy.mil
You can contact Thursby's Support Specialists using the following information:
817-478-5070
r2s@thursby.com
Read More
SCR 3500A and OS X
PKard for Good Technology now supports iOS 9
PKard for Good v2.1 has been released to support iOS 9 and the latest versions of Good for Enterprise. If you have any questions about PKard for Good, please contact our Support Department at support@thursby.com .
Read MoreHow do I uninstall ADmitMac?
The "Uninstall ADmitMac" utility, can be found in /Library/Application Support/ADmitMac or is included with the installation media. Open this file and follow the on-screen instructions.
NOTE: Uninstalling ADmitMac does not remove the following files:
/Library/Preferences/edu.mit.kerberos
/etc/krb5.keytab