Technical support

Standard business hours are Monday to Friday, 8 AM to 5 PM US Central Time

Real support is by real people, by phone, email or forum, straight to level 2 and 3

Support policy

• Thursby support policies
• Most recent versions
• Please remember to register your product if you have not already. Registration ensures you will receive product updates when they are available, as well as providing access to the support engineers.  Click here to register.

iPad/iPhone iOS

• PKard Reader Quick Start Guide (PDF)
• iPhone 5, iPad Mini, iPad Retina and the new Apple lightning connector
• General FAQ

Mac OS X

• Can I get tech support for trial versions of DAVE, ADmitMac or ADmitMac PKI?  Yes
• OS X 10.7 Lion, and  Apple's ".local" domains bug
• OS X 10.6.8 Snow Leopard, and Apple's ".local" domains bug
• General FAQ

Partner support

• Apple enterprise
• Microsoft enterprise
• Precise BIometrics Tactivo hardware/firmware
• Identive iAuthenticate hardware/firmware
• Good Technology MDM
• Juniper Networks VPN