Search found 41 matches

by kim
Mon Apr 01, 2019 3:43 pm
Forum: PKard® for Mac v1
Topic: IndenTrust ECA
Replies: 3
Views: 2952

Re: IndenTrust ECA

Was there ever a fix for this? I'm interested in finding out if the Thursby reader will work with Identrust ECA PKI Smart / PIV card. Thanks! Hello, At this time, PKard for Mac does not support ECA tokens, only CAC and PIV. I would recommend contacting the token provider and stating that you need M...
by kim
Mon Apr 01, 2019 8:17 am
Forum: PKard® for Mac v1
Topic: Unable to recognize CAC card
Replies: 1
Views: 35

Re: Unable to recognize CAC card

I have read through other posts on the forum, but can not decipher which issue is leading to my inability to recognize the CAC card. I am using a Mac desktop computer with 10.7 software. When I begin the setup, I insert my CAC reader into the USB port. I then insert my CAC card, and the continue bo...
by kim
Fri Mar 29, 2019 10:26 am
Forum: PKard® for Mac v1
Topic: What card reader do you use?
Replies: 16
Views: 87594

Re: What card reader do you use?

My mac running os x lion 10.7.1 after installing pkard my mac recognizes the card reader but the reader will not read my car card any ideas? What's the make/model of your reader? If that reader requires drivers you won't be able to proceed through the PKard Assistant before installing them. - Kim, ...
by kim
Fri Mar 29, 2019 7:56 am
Forum: PKard® for Mac v1
Topic: Safari Can't Open the Page
Replies: 6
Views: 3926

Re: Safari Can't Open the Page

Mike B wrote:
Thu Mar 28, 2019 5:09 pm
Did this question ever get resolved? I am having the same issue.
This issue is being handled through the Thursby Support database. I will contact your directly.

- Kim, Support
by kim
Fri Mar 29, 2019 7:47 am
Forum: Sub Rosa™ (formerly PKard® Reader)
Topic: How to Sign An NCOER using a Thursby and an iPad
Replies: 5
Views: 2605

Re: How to Sign An NCOER using a Thursby and an iPad

I login to NSIPS. When I go to EDM landing page and drive the catch to "make new IDT demand" an exchange take care of pops and says spring up blocked. This began about a month prior. Every other catch on the site work. How would I fix thisI am having a similar issue. When I click on the EES interfa...
by kim
Tue Mar 26, 2019 7:25 am
Forum: PKard® for Mac v1
Topic: Chất dinh dưỡng cần đủ cho bé
Replies: 0
Views: 28

Re: PKARD ISSUE INSTALL Tri Tue Tre Em

Hello, I'm a new mac user and I'm trying to install PKARD on my laptop. Once I get to the screen and input my license code number in it, the continue button is greyed out so I can't go any further. Please help. I've tried reading a few other posts to see if I could find something. 99.9% of the time...
by kim
Mon Mar 25, 2019 7:56 am
Forum: Sub Rosa™ (formerly PKard® Reader)
Topic: Unable to access email - USAF
Replies: 3
Views: 228

Re: Unable to access email - USAF

Kim, I just received my new reader as well. I’d like to be signed up for the beta capability as well if possible. I have no issues other than the lack of webmail (I.e., 365) capability. Thanks! -Josh Hi Josh, I will reach out to you personally via our support database. Thank you! Kim, Support
by kim
Mon Mar 04, 2019 2:09 pm
Forum: Sub Rosa™ (formerly PKard® Reader)
Topic: New IPad Pro 11 Inch Compatibility
Replies: 8
Views: 2583

Re: New IPad Pro 11 Inch Compatibility

Thursby indicates the problem is on Apple's end however when I reached out to Apple Customer Service, they indicated they are not responsible for the compatibility of third party hardware/software. Evidently, Thursby is required to establish a software patch that is compatible with Apple, not the o...
by kim
Mon Mar 04, 2019 9:34 am
Forum: Sub Rosa™ (formerly PKard® Reader)
Topic: New IPad Pro 11 Inch Compatibility
Replies: 8
Views: 2583

Re: New IPad Pro 11 Inch Compatibility

kevfer wrote:
Sat Mar 02, 2019 10:58 pm
Any update on this? There needs to be some sort of adapter for this new iPad. Please help!
For more information on this topic and if you are interested in receiving updates on our progress please email sales@thursby.com.
by kim
Mon Mar 04, 2019 9:34 am
Forum: Sub Rosa™ (formerly PKard® Reader)
Topic: New IPad Pro 11 Inch Compatibility
Replies: 8
Views: 2583

Re: New IPad Pro 11 Inch Compatibility

pyatt wrote:
Fri Feb 22, 2019 11:06 am
Has there been any development on the new iPad Pro USB-C compatibility? As we transition users to newer devices, this is becoming a critical issue.
For more information on this topic and if you are interested in receiving updates on our progress please email sales@thursby.com.