Search found 61 matches

by kim
Mon Jul 15, 2019 1:17 pm
Forum: Sub Rosa™ (formerly PKard® Reader)
Topic: Unable to access email - USAF
Replies: 9
Views: 876

Re: Unable to access email - USAF

Hi Kim, Unsure if this thread is still active; however, I'm having the same issue as described above. It works great except for my webmail. If you could assist, I would greatly appreciate it! Shane Hi Shane, I will reach out to you personally via our support database. Thank you! Kim, Support
by kim
Wed Jul 10, 2019 7:34 am
Forum: PKard® for Mac v1
Topic: Macbook Air and CAC reader
Replies: 1
Views: 15

Re: Macbook Air and CAC reader

Hello,

We have a CAC enabling software called PKard for Mac. You can find info about it and purchase the software here http://www.thursby.com/products/pkard-mac If you have any questions about how to use the software, please email us at support@thursby.com and we'll be happy to help.

Kim, Support
by kim
Tue Jul 09, 2019 9:13 am
Forum: PKard® for Mac v1
Topic: No access to any CAC websites
Replies: 20
Views: 21748

Re: No access to any CAC websites

Any resolution to this issue? I'm having the same problem, and even more intriguing, I was able to access a few CAC sites this morning, only to now be getting this issue after Restarting my computer. I did not complete any downloads; restarted because I was having access issues (ERR_SSL_CLIENT_AUTH...
by kim
Tue Jul 09, 2019 9:07 am
Forum: Sub Rosa™ (formerly PKard® Reader)
Topic: Sub Rosa Does Not Read CAC
Replies: 18
Views: 16021

Re: Sub Rosa Does Not Read CAC

After updating iPhone Xs MAX to iOS 12.3.1 I no longer get a light indicating the device and cac are connected. Error message says there is a problem connecting to the server This issue is being handled through the Thursby Support database. I will update this post once a resolution has been made.
by kim
Mon Jul 08, 2019 11:38 am
Forum: PKard® for Mac v1
Topic: Why do my certificates repeat how do i know which one is piv
Replies: 1
Views: 20

Re: Why do my certificates repeat how do i know which one is piv

thinguyenhalu wrote:
Fri Jul 05, 2019 11:39 pm
For some reason i have like 6 email certificates and others to choose from. They are all mine with my name. How do i KNOW which one is my pIV.
Your PIV authentication cert is the 2nd NON-email cert in the list.

Kim, Support
by kim
Mon Jul 08, 2019 11:35 am
Forum: Sub Rosa™ (formerly PKard® Reader)
Topic: New IPad Pro 11 Inch Compatibility
Replies: 18
Views: 4465

Re: New IPad Pro 11 Inch Compatibility

Alexwallace23 wrote:
Thu Jul 04, 2019 3:45 am
Another month has past.... is Thursby any closer to making a CAC reader for this iPad?
Hello,

Please reach out to sales@thursby.com to be put on a notification list. Once we know more about the new supported hardware you will be contacted. Thanks!

Kim, Support
by kim
Mon Jul 01, 2019 9:20 am
Forum: Sub Rosa™ (formerly PKard® Reader)
Topic: Mail.mil hangs up
Replies: 1
Views: 57

Re: Mail.mil hangs up

I’m usaf medical and on mail.mil. It was working fine until recently. Now Subrosa authenticates my cac but hangs when attempting to open my webmail. Blue light stays illuminated but no error or page load. Other cac sites seem to work ok This issue is being handled through the Thursby Support databa...
by kim
Thu Jun 27, 2019 3:19 pm
Forum: PKard® for Mac v1
Topic: Numerous CAC Certificates when using Safari
Replies: 4
Views: 68

Re: Numerous CAC Certificates when using Safari

Kim, thanks for the quick response. So, I assume it would be a bad idea to delete any certs in Keychain Access? KA shows 7 total certs: 2 Email Signing, 2 Email Encryption, 1 Identity, and 2 with random numbers (a000...) You won't be able to delete any certs from your card via Keychain Access even ...
by kim
Thu Jun 27, 2019 3:10 pm
Forum: PKard® for Mac v1
Topic: Numerous CAC Certificates when using Safari
Replies: 4
Views: 68

Re: Numerous CAC Certificates when using Safari

I'm running Safari 12.1.1 and when I log into a .mil site, my CAC reader gives me the option to choose six (6) Email certs and three (3) ID certs...so, nine (9) total certs. However if I use Google Chrome, only three cert options will be given (e.g. one Email, one ID, and one other). Why is Safari ...
by kim
Fri Jun 21, 2019 9:52 am
Forum: Sub Rosa™ Android (formerly PKard and PKard Browser)
Topic: Unable to open the Army evaluations page.
Replies: 1
Views: 78

Re: Unable to open the Army evaluations page.

I am unable to login to https://evaluations.hrc.army.mil with sub rosa. I am able to access the webpage and accept the terms and conditions but then the page resets to the original page. I have tried repeatedly and get the same results. I also have cleared my certificates and client certificates. C...