Thursby Software Forum

Drcruiser, I apologize for not getting back to you sooner. This is a new issue that has cropped up with NSIPS that our engineering group is addressing. We will reach out to your from our support database regarding the progress of this is issue when updates are available from engineering. - Michael

wdallison,

I have sent you an email from our Support Database in order to better assist you with this issue. Please look for an email from support@thursby.com in your Inbox or Spam folder.


- Michael

Wdallison, Were you prompted to choose a certificate? If not, make sure you Quit Chrome, and then reopen the app. Your CAC needs to be in the reader prior to launching Google Chrome, or else it won't know to use it. Subsequently, if you ever remove your CAC while Chrome is open, you will need to qui...

wdallison, If you have received a new CAC, then you will want to delete the cached data from your previous CAC. With your CAC out of the reader, open the Terminal (/Applications/Utilities), then paste in the following commands: sudo zsh cd /var/db/TokenCache/tokens/ rm -rf com.* The first command is...

mjruss, At this time there is an issue with the method by which our Enhanced OWA Client uses to authenticate with the Air Force Office 365 space. This issue prevents users from logging into their Inbox and they may experience a timeout. Once we have resolved this issue, we will be adding more users ...

kamatson,

Kim has sent you an alternative download file for the certificates through our Support Database. Please let us know if that file resolves your issue, and we will update this forum post with a new link.


- Michael

Dalaimoc, Anytime you plan to update the macOS, we highly recommend that you uninstall ADmitMac, update the Mac OS, and then reinstall ADmitMac. This is due to the Mac OS upgrade process removing some pieces of ADmitMac which will cause the software to become unusable and can possibly prevent you fr...

zespolnetpix,

ActivClient does exist for the Mac and can be purchased through Tx Systems. Alternatively, you can use our PKard for Mac software which is supported by Thursby Software Systems at no additional cost.


-Michael

sailors,

At this time, it is not possible to use an Android reader on an iOS device. I suggest that you contact sales@thursby.com for reader options.


-Michael

Brandy2Harris,

We are working to roll out a beta, and I'll send you an email from our Support Database for more information.


-Michael