Thursby Software Forum

kamatson,

Kim has sent you an alternative download file for the certificates through our Support Database. Please let us know if that file resolves your issue, and we will update this forum post with a new link.


- Michael

Dalaimoc, Anytime you plan to update the macOS, we highly recommend that you uninstall ADmitMac, update the Mac OS, and then reinstall ADmitMac. This is due to the Mac OS upgrade process removing some pieces of ADmitMac which will cause the software to become unusable and can possibly prevent you fr...

zespolnetpix,

ActivClient does exist for the Mac and can be purchased through TXSystems. Alternatviely, you can use our PKard for Mac software which is supported by Thursby Software Systems at no additional cost.


-Michael

sailors,

At this time, it is not possible to use an Android reader on an iOS device. I suggest that you contact sales@thursby.com for reader options.


-Michael

Brandy2Harris,

We are working to roll out a beta, and I'll send you an email from our Support Database for more information.


-Michael

escobedoma,

Which version of iOS is on your phone? Does the blue light ever flicker when you first insert your CAC into the reader? Does your CAC work on a Windows computer?


-Michael

gumby,

If the link on a page contains "target=_blank" in the HTML code, then the page should be opened in a new tab. Are you running into a situation where pages you expect to be opened in a new tab don't? If so, what site are you on?


-Michael

stefspx, A few different things could be going on here. First, confirm that you see your CAC ID within the Keychains section on the left side of the Keychain Access window. Next, if you are using Safari v12, this version has problems using smart card certificates, both with PKard and Apple's smartca...

seaphill, I have a couple of forum posts that I would like you to take a look at. The first of which is a forum post regarding the CAC certificates in your Keychain. Please make sure you have all of the apporpriate DoD certificates within your Keychain, and that you have trusted all of the Root CA's...

DaAaron, Until macOS Mojave is released, we cannot officially support this version of the Mac OS. If you are seeing old PIV data, then there is a possibility that residual tokencache is getting in the way. I suggest that you take a look at this forum post and use the Terminal commands to remove the ...