not recognized

CAC access to secure web sites for Mac OS
Post Reply
bedocoman
Posts: 1
Joined: Thu Oct 26, 2017 12:08 am

not recognized

Post by bedocoman » Thu Oct 26, 2017 12:13 am

Downloaded the newest active client 6.2 from my windows PC. Bought the Pkard software and my MAC still doesn't recognized my CAC card? I am leaving soon on training and need to get my CAC card working on my MAC.

michaelwolfe
Posts: 319
Joined: Fri Feb 17, 2012 11:49 am

Re: not recognized

Post by michaelwolfe » Thu Oct 26, 2017 7:47 am

bedocoman,

What version of macOS is on your Mac?

What is the make and model of your CAC reader?

Were you able to make it through the installation and PKard Assistant?

If you would rather speak with someone in support, please call +1 817-478-5070 between 0800 and 1700 CT Monday thru Friday.


-Michael

Post Reply