S/MIME controls are not available

CAC access to secure web sites for Mac OS
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S/MIME controls are not available

Post by michaelwolfe » Thu Dec 22, 2016 10:16 am

Emails that have been signed and or encrypted will display the message "S/MIME controls are not available". This message means that when OWA tried to load its S/MIME plug-in that allows for signing, encrypted, and decrypting of emails, something went wrong and failed to load the plug-in. The only web browser that is capable of loading this plug-in is Internet Explorer on Windows. No other Windows or Mac web browser is capable of loading this plug-in, therefore you will not be able to sign, encrypt, or decrypt email. Emails that have been signed can still be viewed and replied to, but emails that are encrypted cannot.

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Re: S/MIME controls are not available

Post by Radidio » Sat Apr 07, 2018 2:34 pm

I don't quite understand that. I bought PKard because the website specifically advertises CAC/PIV web browsing, Exchange email signing and encryption (S/MIME), and VPN for Mac.

How is S/MIME not available for PKard on Mac, yet that is what is advertised?


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Re: S/MIME controls are not available

Post by carl » Mon Apr 09, 2018 3:52 pm

S/MIME is available on Mac for those users who can connect to their Exchange Server using Apple Mail or Microsoft Entourage/Outlook. This is helpful for our commercial customers who can make configuration changes to their Exchange Server. OWA, however, requires Internet Explorer in order to support S/MIME.

Sub Rosa provides S/MIME differently than the products listed above.

We've received requests to provide a Sub Rosa style product for Mac, and we're considering it. For now, however, that does not exist.

We offer a 30-day money-back guarantee. If PKard for Mac doesn’t do what you need, our Sales team will be happy to process a refund.

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