S/MIME controls are not available

CAC access to secure web sites for Mac OS
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michaelwolfe
Posts: 314
Joined: Fri Feb 17, 2012 11:49 am

S/MIME controls are not available

Post by michaelwolfe » Thu Dec 22, 2016 10:16 am

Emails that have been signed and or encrypted will display the message "S/MIME controls are not available". This message means that when OWA tried to load its S/MIME plug-in that allows for signing, encrypted, and decrypting of emails, something went wrong and failed to load the plug-in. The only web browser that is capable of loading this plug-in is Internet Explorer on Windows. No other Windows or Mac web browser is capable of loading this plug-in, therefore you will not be able to sign, encrypt, or decrypt email. Emails that have been signed can still be viewed and replied to, but emails that are encrypted cannot.

Radidio
Posts: 1
Joined: Sat Apr 07, 2018 2:32 pm

Re: S/MIME controls are not available

Post by Radidio » Sat Apr 07, 2018 2:34 pm

I don't quite understand that. I bought PKard because the website specifically advertises CAC/PIV web browsing, Exchange email signing and encryption (S/MIME), and VPN for Mac.

How is S/MIME not available for PKard on Mac, yet that is what is advertised?

http://www.thursby.com/products#osx

carl
Site Admin
Posts: 178
Joined: Wed Feb 23, 2011 5:04 pm
Location: Arlington, Texas
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Re: S/MIME controls are not available

Post by carl » Mon Apr 09, 2018 3:52 pm

S/MIME is available on Mac for those users who can connect to their Exchange Server using Apple Mail or Microsoft Entourage/Outlook. This is helpful for our commercial customers who can make configuration changes to their Exchange Server. OWA, however, requires Internet Explorer in order to support S/MIME.

Sub Rosa provides S/MIME differently than the products listed above.

We've received requests to provide a Sub Rosa style product for Mac, and we're considering it. For now, however, that does not exist.

We offer a 30-day money-back guarantee. If PKard for Mac doesn’t do what you need, our Sales team will be happy to process a refund.

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