Having trouble accessing my Army webmail account

CAC access to secure web sites for iOS devices (iPhone, iPad) using the Thursby PKard Reader card reader.
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marknicolai192
Posts: 1
Joined: Mon May 13, 2019 9:52 pm

Having trouble accessing my Army webmail account

Post by marknicolai192 » Mon May 13, 2019 9:54 pm

Hi all,

I am having trouble accessing my Army webmail account via SubRosa. When I try to access through either web.mail.mil or web-eurd01.mil@mail.mil I receive a pop-up that states the two aforementioned URL’s can't be found.
This happens on both my iPhone and IPad. I can access other military websites that require CAC authentication with no problem. I am currently running IOS 11.2.2 on both electronics.

Thanks

David Mattes
Posts: 34
Joined: Fri Nov 11, 2016 11:24 am

Re: Having trouble accessing my Army webmail account

Post by David Mattes » Wed May 15, 2019 12:25 pm

marknicolai192,

I'm sorry to hear you haven't been able to access your webmail. Have you tried recently to log in? Do you still see the same error message? If you use https://web-euro01.mail.mil does this link work for you?

-David

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