DTS issues

CAC access to secure web sites for iOS devices (iPhone, iPad) using the Thursby PKard Reader card reader.
Post Reply
billdshannon
Posts: 1
Joined: Mon Sep 02, 2019 12:29 pm

DTS issues

Post by billdshannon » Mon Sep 02, 2019 12:31 pm

Hello,
I have an updated Sub Rosa app on my iPad. I am able to log into DTS just fine, but all my travel documents are zero'd out and it will not let me create a travel document. Please help.
Thanks,
William

kim
Posts: 67
Joined: Fri Apr 29, 2016 10:22 am

Re: DTS issues

Post by kim » Tue Sep 03, 2019 8:27 am

billdshannon wrote:
Mon Sep 02, 2019 12:31 pm
Hello,
I have an updated Sub Rosa app on my iPad. I am able to log into DTS just fine, but all my travel documents are zero'd out and it will not let me create a travel document. Please help.
Thanks,
William
Yes, this is a known issue. Engineering does not have a resolution for the blank vouchers page yet. Once we do, we'll individually notify each person affected. I'll personally be contacting you through our support database.

Kim, Support

Post Reply