Unable to access HTTPS Site via Cell Data

CAC access to secure web sites for iOS devices (iPhone, iPad) using the Thursby PKard Reader card reader.
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mcosta4456
Posts: 1
Joined: Tue Oct 22, 2019 7:58 am

Unable to access HTTPS Site via Cell Data

Post by mcosta4456 » Tue Oct 22, 2019 8:04 am

We had a new issue come up last Friday. When attempting to access our OWA via iphones on 2 major carriers we are unable to do so. Once we switch to a mifi or wifi connection we are able to access the site with no other changes being made. There has been no changes to the OWA site or to our infrastructure. Any thoughts or ideas?

kim
Posts: 73
Joined: Fri Apr 29, 2016 10:22 am

Re: Unable to access HTTPS Site via Cell Data

Post by kim » Tue Oct 22, 2019 9:49 am

mcosta4456 wrote:
Tue Oct 22, 2019 8:04 am
We had a new issue come up last Friday. When attempting to access our OWA via iphones on 2 major carriers we are unable to do so. Once we switch to a mifi or wifi connection we are able to access the site with no other changes being made. There has been no changes to the OWA site or to our infrastructure. Any thoughts or ideas?
Hello, I have sent you an email from our Support Database in order to better assist you with this issue. Please look for an email from support@thursby.com in your Inbox or Spam folder. Thank you!

Kim, Support

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