New IPad Pro 11 Inch Compatibility

CAC access to secure web sites for iOS devices (iPhone, iPad) using the Thursby PKard Reader card reader.
Mav1701
Posts: 1
Joined: Sun Apr 21, 2019 6:34 am

Re: New IPad Pro 11 Inch Compatibility

Post by Mav1701 » Sun Apr 21, 2019 6:47 am

Any new progress with allowing USB-C CAC reader? It would be nice to get this problem resolved?!

carl
Site Admin
Posts: 194
Joined: Wed Feb 23, 2011 5:04 pm
Location: Arlington, Texas
Contact:

Re: New IPad Pro 11 Inch Compatibility

Post by carl » Fri May 03, 2019 1:25 pm

At this point, Apple has not approved a reader for USB-C iPad Pro. Please call Apple and let them know that you need this ability.

kim
Posts: 68
Joined: Fri Apr 29, 2016 10:22 am

Re: New IPad Pro 11 Inch Compatibility

Post by kim » Fri May 03, 2019 2:26 pm

mbird33 wrote:
Tue Apr 16, 2019 8:40 pm
Anything? Progress? Wish there was at least a timeline!
We do plan on supporting this device. We are working to develop a solution for the iPad Pro, but do not have an ETA of when that will be available. If you'd like to be our notification list to keep you up-to-date on our progress, please e-mail sales@thursby.com with your request. Thank you!

Kim, Support

stlwill
Posts: 1
Joined: Sun May 26, 2019 8:23 am

Re: New IPad Pro 11 Inch Compatibility

Post by stlwill » Sun May 26, 2019 8:24 am

Any chance support's been tested with Anker's new adapter? It appears to be different from previous adapters in that it supports lightning headphones.

https://www.amazon.com/Anker-USB-C-Ligh ... B07R6MKJZH

David Mattes
Posts: 37
Joined: Fri Nov 11, 2016 11:24 am

Re: New IPad Pro 11 Inch Compatibility

Post by David Mattes » Wed May 29, 2019 9:33 am

stlwill,

I have had a chance to look into the device you mentioned and Anker support noted that it only has support for lightning headphones and nothing else.

-David

p23298
Posts: 1
Joined: Tue Jun 04, 2019 12:02 pm

Re: New IPad Pro 11 Inch Compatibility

Post by p23298 » Tue Jun 04, 2019 12:05 pm

I'm assuming Thursby has Apple Developer accounts, and as such will receive the pre-build of iPadOS announced yesterday (with file management changes, USB mass storage support, etc.)....can you please update this forum on whether or not iPadOS will support USB-C card readers?

Thank you.

kim
Posts: 68
Joined: Fri Apr 29, 2016 10:22 am

Re: New IPad Pro 11 Inch Compatibility

Post by kim » Tue Jun 04, 2019 3:10 pm

p23298 wrote:
Tue Jun 04, 2019 12:05 pm
I'm assuming Thursby has Apple Developer accounts, and as such will receive the pre-build of iPadOS announced yesterday (with file management changes, USB mass storage support, etc.)....can you please update this forum on whether or not iPadOS will support USB-C card readers?

Thank you.
Hello,

Yes, we will be testing with the new OS, and we will report what we can here.

Please reach out to sales@thursby.com to be put on a notification list. Once we know more about the supported features of the new iOS version you will be contacted. Thanks!

Kim, Support

Alexwallace23
Posts: 1
Joined: Thu Jul 04, 2019 3:41 am

Re: New IPad Pro 11 Inch Compatibility

Post by Alexwallace23 » Thu Jul 04, 2019 3:45 am

Another month has past.... is Thursby any closer to making a CAC reader for this iPad?

kim
Posts: 68
Joined: Fri Apr 29, 2016 10:22 am

Re: New IPad Pro 11 Inch Compatibility

Post by kim » Mon Jul 08, 2019 11:35 am

Alexwallace23 wrote:
Thu Jul 04, 2019 3:45 am
Another month has past.... is Thursby any closer to making a CAC reader for this iPad?
Hello,

Please reach out to sales@thursby.com to be put on a notification list. Once we know more about the new supported hardware you will be contacted. Thanks!

Kim, Support

DigitalChaos
Posts: 1
Joined: Mon Aug 12, 2019 4:37 pm

Re: New IPad Pro 11 Inch Compatibility

Post by DigitalChaos » Mon Aug 12, 2019 4:48 pm

Good day,

Another month has come and gone since any information on here. I have reached out to the sales@thursby on April and today and this is the responses...

April:
Hello,

We do plan on supporting this device. We know that a standard USB-C reader will not work with the new iPad Pro.

Additionally, we have tested the TSS-PK7 (our iOS plug-in reader with lightning connector) with USB-C adapters and unfortunately they do not work. We are working to develop a solution for the iPad Pro, but don't have an ETA of when that will be available.

This is due to an Apple limitation and we suggest that you reach out to Apple. If you’d like I can add you to our notification list and keep you up-to-date on our progress?

August:
Hi,


We do plan on supporting this device. We know that a standard USB-C reader will not work with the new iPad Pro.

Additionally, we have tested the TSS-PK7 (our iOS plug-in reader with lightning connector) with USB-C adapters and unfortunately they do not work. We are working to develop a solution for the iPad Pro, but don't have an ETA of when that will be available.

This is due to an Apple limitation and we suggest that you reach out to Apple. Currently Apple’s MFi program is not approving USB-C accessories. We have two manufacturers being delayed because of this. We have prototypes but cannot ship without Apple’s approval. We have a notification list where we will update users once we have a solution in place. Would you like me to add you to this list?

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