Dave 10.0.1 and space in folder names.

User discussion forum for prior versions of DAVE
Forum rules
This forum is for user discussion of DAVE, and is not intended as a source of technical assistance.
Please note that only the most basic installation or configuration support will be offered by Support Specialists for legacy versions.

Dave 10.0.1 and space in folder names.

Postby ctangora » Thu Sep 12, 2013 9:13 am

We use DAVE to tunnel into a folder structure. If a folder on a windows server has a space in the name, DAVE will not even recognize the server. If there is a space in the share name it is okay with it. It is only when there is a space in folder name you are trying to get to that DAVE says ... There was a problem connecting to the server "xxxxx".

The end users are telling me that this used to work in previous versions of DAVE. I can get the share/folder mounted using mount_smbfs and putting %20 in for the space, but that doesn't work for DAVE.

Anybody else seeing this issue?
ctangora
 
Posts: 4
Joined: Thu Sep 12, 2013 9:04 am

Re: Dave 10.0.1 and space in folder names.

Postby ctangora » Fri Sep 20, 2013 8:52 am

Just for anyone else who is looking for an answer, this is a bug in 10.0.1.

Engineers are working on it according to support. Contact support for more information, they have an Applescript that you can run. We used just a straight terminal command to do the same.

Code: Select all
mount_smbfs //server/shared /Path/To/The%20Folder

Make sure to swap the spaces for %20.

I see Thursby fixing this in a future release as it used to work.
ctangora
 
Posts: 4
Joined: Thu Sep 12, 2013 9:04 am

Re: Dave 10.0.1 and space in folder names.

Postby jim » Fri Sep 20, 2013 9:32 am

Please note that using mount_smbfs uses Apple's built-in SMB client, and is not supported.

If you are running into the issue with a folder path that contains a space, please contact our Support Department at support@thursby.com for the AppleScript workaround or other solution. Also, by contacting support, we can follow up with customers directly once a resolution has been found.

Regards,

Jim Thomas
Senior Support Specialist
jim
Site Admin
 
Posts: 337
Joined: Wed Feb 23, 2011 5:10 pm


Return to Legacy DAVE Versions

Who is online

Users browsing this forum: No registered users and 2 guests