Changing Password on iPhone PKard Pro

CAC access to secure web sites for iOS devices (iPhone, iPad) with support for multiple readers, MobileIron management, and Entrust derived credentials.

Changing Password on iPhone PKard Pro

Postby Wade Schmidt » Tue Jul 21, 2015 12:06 am

I recently started using Thursby PKard Pro via the US Navy NMCI and when I log into Good for Enterprise, it takes me to the Thursby password screen. I know my password, so I do not need a password reset or password recovery, but I used a rather simple password and I would now like to change it to something more complex.

How do I change the password?

Wade
Wade Schmidt
 
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Re: Changing Password on iPhone PKard Pro

Postby jim » Tue Jul 21, 2015 4:48 pm

Wade,

In the current version of PKard for Good Technology, we don't have a "Change Password" option. That will be in a future update. Currently, the steps would be:

1. On the unlock screen, click "Forgot Password" (at the bottom)
2. Obtain an unlock code from your Good Admin
3. Once unlocked, you can enter a new password in PKard for Good Technology

I understand this is less than graceful, but should work until we can get that "Change Password" option in the app.

Regards,

Jim Thomas
Senior Support Specialist
jim
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Re: Changing Password on iPhone PKard Pro

Postby Wade Schmidt » Tue Jul 21, 2015 10:19 pm

Thank you Jim, that was my final option, but I did not want to request a reset as I think it will lock me out until I can have an Administrator provide me an unlock code. Oh well, I will do that and see how long it takes. Thank you again for the quick response. Sincerely, Wade
Wade Schmidt
 
Posts: 2
Joined: Mon Jul 20, 2015 11:55 pm


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