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Changing Password on iPhone PKard Pro

PostPosted: Tue Jul 21, 2015 12:06 am
by Wade Schmidt
I recently started using Thursby PKard Pro via the US Navy NMCI and when I log into Good for Enterprise, it takes me to the Thursby password screen. I know my password, so I do not need a password reset or password recovery, but I used a rather simple password and I would now like to change it to something more complex.

How do I change the password?

Wade

Re: Changing Password on iPhone PKard Pro

PostPosted: Tue Jul 21, 2015 4:48 pm
by jim
Wade,

In the current version of PKard for Good Technology, we don't have a "Change Password" option. That will be in a future update. Currently, the steps would be:

1. On the unlock screen, click "Forgot Password" (at the bottom)
2. Obtain an unlock code from your Good Admin
3. Once unlocked, you can enter a new password in PKard for Good Technology

I understand this is less than graceful, but should work until we can get that "Change Password" option in the app.

Regards,

Jim Thomas
Senior Support Specialist

Re: Changing Password on iPhone PKard Pro

PostPosted: Tue Jul 21, 2015 10:19 pm
by Wade Schmidt
Thank you Jim, that was my final option, but I did not want to request a reset as I think it will lock me out until I can have an Administrator provide me an unlock code. Oh well, I will do that and see how long it takes. Thank you again for the quick response. Sincerely, Wade