Not presented with request for certificate - EAMS-A enabled
Not presented with request for certificate - EAMS-A enabled
I am currently evaluating the usefulness of this app for my soldiers.
As of now I am unable to access any site that utilizes the EAMS-A authentication suite.
Will this be corrected in a future release or is there a limitation that can not be overcame?
Current test setup:
Samsung S7
Sub Rosa 4 (build 1142)
Sites include www.us.army.mil and web.mail.mil
When these sites are attempted a connection error comes up say unable to secure connection. Reading through other posts I have turned off the enhanced owa and fips setting. Still no luck. The email is the main reason I want my soldiers to use this app for.
As my evaluation license expires soon a quick response would be appreciated, I understand it is near the holidays though.
As of now I am unable to access any site that utilizes the EAMS-A authentication suite.
Will this be corrected in a future release or is there a limitation that can not be overcame?
Current test setup:
Samsung S7
Sub Rosa 4 (build 1142)
Sites include www.us.army.mil and web.mail.mil
When these sites are attempted a connection error comes up say unable to secure connection. Reading through other posts I have turned off the enhanced owa and fips setting. Still no luck. The email is the main reason I want my soldiers to use this app for.
As my evaluation license expires soon a quick response would be appreciated, I understand it is near the holidays though.
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- Posts: 31
- Joined: Fri Nov 11, 2016 11:24 am
Re: Not presented with request for certificate - EAMS-A enab
Demoguy,
When you try to access sites that use the EAMS-A authentication suite, do you receive that error before or after being prompted for a certificate or pin? Which certificate are you selecting when trying to access those sites? Are you on a Carrier Network or on WiFi when you receive the error message? Are you able to log into any other sites? I would like to open a trouble call for you, please send us an email to support@thursby.com.
-David
When you try to access sites that use the EAMS-A authentication suite, do you receive that error before or after being prompted for a certificate or pin? Which certificate are you selecting when trying to access those sites? Are you on a Carrier Network or on WiFi when you receive the error message? Are you able to log into any other sites? I would like to open a trouble call for you, please send us an email to support@thursby.com.
-David
Re: Not presented with request for certificate - EAMS-A enab
I am not prompted to select a certificate. And problem message says:
User aborted cert selection or no certificate available.
But I see all 3 identity certificates from my CAC card when I go to settings and user keychain.
User aborted cert selection or no certificate available.
But I see all 3 identity certificates from my CAC card when I go to settings and user keychain.
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- Posts: 31
- Joined: Fri Nov 11, 2016 11:24 am
Re: Not presented with request for certificate - EAMS-A enab
What I would like you to do is remove the reader, close and restart the app, reconnect the reader and try to log in again. Let me know if this changes anything for you.
-David
-David
Re: Not presented with request for certificate - EAMS-A enab
I am presented with an invalid license state. My evaluation license has expired.
Re: Not presented with request for certificate - EAMS-A enab
Though the notification on android for Sub Rosa shows identity available
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- Posts: 31
- Joined: Fri Nov 11, 2016 11:24 am
Re: Not presented with request for certificate - EAMS-A enab
I've resent your eval email. When you receive it I would like you to open the email on the device you are doing the eval on, then click on the activation link. You should see a prompt about "Sub Rosa being activated" then please quit the app and relaunch it. From here please try to access a site that utilizes EAMS-A authentication.
-David
-David
Re: Not presented with request for certificate - EAMS-A enab
Thank you for the new evaluation license. I am still receiving the same error though. "User aborted cert selection or no available certificates"
Steps:
Open Rosa
When warning for no identities available insert card reader (scm Microsystems scr3310 v20)
Warning goes away on its own
Enter http://www.us.army.mil in address bar
Click I accept button
Click sign in with EAMS-A
Taken to: https://federation.eams.army.mil/sso/au ... &m=GET&r=f
click the CAC login button
Unable to securely connect
Phone is Samsung galaxy s7
android 6.0.1
Any other in for that could help let me know
Steps:
Open Rosa
When warning for no identities available insert card reader (scm Microsystems scr3310 v20)
Warning goes away on its own
Enter http://www.us.army.mil in address bar
Click I accept button
Click sign in with EAMS-A
Taken to: https://federation.eams.army.mil/sso/au ... &m=GET&r=f
click the CAC login button
Unable to securely connect
Phone is Samsung galaxy s7
android 6.0.1
Any other in for that could help let me know
Re: Not presented with request for certificate - EAMS-A enab
This is after activating the eval license and then closing and reopening Sub Rosa.
I have also closed all other apps on my phone and restarted it
I have also closed all other apps on my phone and restarted it
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- Posts: 31
- Joined: Fri Nov 11, 2016 11:24 am
Re: Not presented with request for certificate - EAMS-A enab
Please disconnect the reader and quit the app. Then relaunch the app, connect the reader and card when prompted and try again. Are you able to access any other sites that do not use EAMS? (Ex: MyPay)