PKard Broswer Error Kindle Fire HDX 8.9 and Samsung Gala

CAC access to secure web sites for Android devices using the Thursby Sub Rosa™ app and Thursby branded card readers.
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manuel.f.pulido
Posts: 3
Joined: Sat Nov 22, 2014 1:20 pm

PKard Broswer Error Kindle Fire HDX 8.9 and Samsung Gala

Post by manuel.f.pulido » Sat Nov 22, 2014 1:26 pm

The PKard Browser keeps crashing when trying to load a page. I was able to access https://web.mail.mil once but after that the browser will close when a site loads.

carl
Site Admin
Posts: 178
Joined: Wed Feb 23, 2011 5:04 pm
Location: Arlington, Texas
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Re: Accessible websites

Post by carl » Sat Nov 22, 2014 1:58 pm

Manuel,

Make sure you're using the latest version of the software. Currently, that is 1.136.55. And let us know if that doesn't resolve the issue.

manuel.f.pulido
Posts: 3
Joined: Sat Nov 22, 2014 1:20 pm

Re: PKard Broswer Error Kindle Fire HDX 8.9 and Samsung Gala

Post by manuel.f.pulido » Sun Nov 23, 2014 12:46 pm

carl,
Verified that I am using 1.136.55 for both the PKard products. The device I am using is the Kindle Fire HDX 8.9 (4th Gen); it is running Fire OS 4.5.1 (Nov 21, 2014).


Additionally, I tried to access both AKO and Enterprise Email on my Samsung Galaxy S4 with no success. I used 1.136.55 of the PKard software. Here is a copy of the error message:

Sorry, we have encountered an error trying to load the page you requested.

Look below to see what we think the error may be....

-javax.net.ssl.SSLProtocolException: Read error: ssl=0x7d0cee40: Failure in SSL library, usually a protocol error error:14094410:SSL routines:SSL3_READ_BYTES:sslv3 alert handshake failure (s3_pkt.c:1286 0x72810000:0x00000003) error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure (s3_pkt.c:1019 0x76b7d010:0x00000000)

carl
Site Admin
Posts: 178
Joined: Wed Feb 23, 2011 5:04 pm
Location: Arlington, Texas
Contact:

Re: Accessible websites

Post by carl » Mon Nov 24, 2014 3:40 pm

Manuel,

I'd like you to try a pre-release version of PKard Browser. Tomorrow morning I'll email you links to the newer software if that's OK.

manuel.f.pulido
Posts: 3
Joined: Sat Nov 22, 2014 1:20 pm

Re: PKard Broswer Error Kindle Fire HDX 8.9 and Samsung Gala

Post by manuel.f.pulido » Mon Nov 24, 2014 10:41 pm

That would be great Carl. Thank you.

Cheers!

Manuel

michaelwolfe
Posts: 319
Joined: Fri Feb 17, 2012 11:49 am

Re: PKard Broswer Error Kindle Fire HDX 8.9 and Samsung Gala

Post by michaelwolfe » Mon Feb 09, 2015 11:24 am

Manuel.f.pulido,

If you are still having trouble with the product, please be sure to download the current release of the apps. You can do so by opening the PKard menu and tap "Check for Updates"; you can find this same button in PKard Browser's Setting Menu > About. You will need to be sure to update both apps. Alternatively, you can download the updates from the link below.

http://downloads.thursby.com/android/

Michael

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