web.mail.mil site not moving past welcome screen

CAC access to secure web sites for Android devices using the Thursby Sub Rosa™ app and Thursby branded card readers.
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jeremy1j
Posts: 8
Joined: Fri Feb 17, 2017 9:30 pm

web.mail.mil site not moving past welcome screen

Post by jeremy1j » Fri Feb 17, 2017 9:44 pm

I can access the AF portal with no issues, but when I try to go to the web.mail.mil, I get to the warning/welcome screen and can go no further. I click on the "OK" button and nothing happens. I have done the "Secure Reset" and that does not seem to help.

The number one reason that I want to use this software is for the web.mail.mil. If this doesn't work, I am not going to spend any more money on this.

Can anyone please help?

Thank you.

kim
Posts: 18
Joined: Fri Apr 29, 2016 10:22 am

Re: web.mail.mil site not moving past welcome screen

Post by kim » Fri Feb 17, 2017 10:47 pm

Hi Jeremy1

I replied to your previous post just now regarding this same issue. Please take a look and follow the steps to remedy the situation. Feel free to reply with any other questions you may have.

Thanks!
Kim K.
Support Department
Thursby Software Systems, Inc.| Arlington, TX

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