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Re: web.mail.mil site not moving past welcome screen

PostPosted: Mon Feb 20, 2017 4:49 pm
by jeremy1j
Yes the "Fits 140-2" seems to need to be on to work and the ENHANCED OWA causes a loop error. I will test it more carefully this afternoon and copy down the results. I could not get into either mail.mil or AF OWA with Enhanced OWA turned on.

Re: web.mail.mil site not moving past welcome screen

PostPosted: Mon Feb 27, 2017 10:26 am
by michaelwolfe
jeremy1j,

Are you still having trouble logging into webmail?


Michael

Re: web.mail.mil site not moving past welcome screen

PostPosted: Wed Mar 01, 2017 1:32 am
by jeremy1j
I can only connect to the mail.mil OWA and AF OWA if I keep the "enhanced OWA" off. I get in just fine, but if I turn it back on, I ger a "unable to securely connect" error. I have done a secure reset and tried turning the FIPS 140-2 mode off too, but Enhance OWA doesn't seem to work.

Re: web.mail.mil site not moving past welcome screen

PostPosted: Mon Mar 06, 2017 2:59 pm
by paul.lewis
I have been following this post with the same issue. I have a Samsumg S7 Edge with Android 7.0 now as well as a Samsung Note 8.0 and none of my android devices will connect to DoD Email for the past couple of months. In fact, since the release of Sub Rosa I have only been able to connect once or twice and it has never been easy to do so. I have tried all of the suggestions here. I have even uninstalled and reinstalled. I am usually able to connect once after I reinstall but even then I cannot select an email to open. I can only view the inbox but not open anything. Then I continue to get an Unable To Connect error on subsequent tries. Very, very unstable and it has been for a long time. I wonder...is anyone having luck with using Sub Rosa for Android? Open to suggestions, please. Otherwise I have wasted my money.

Re: web.mail.mil site not moving past welcome screen

PostPosted: Tue Mar 07, 2017 5:14 pm
by michaelwolfe
paul.lewis,

We are currently tracking an issue with mail.mil sites not working with our product. A workaround to this issue is to go into Sub Rosa Pro's Settings, then turn off our Enhanced OWA Client. I will create a support call for you so we can better track the issue, and we'll post an update to this forum post when we know the issue has been resolved.


Michael

Re: web.mail.mil site not moving past welcome screen

PostPosted: Thu Mar 16, 2017 5:36 pm
by zman2206
Any solution yet? How about an estimate in terms of time? - I am a trial user and can confirm is still doesn't work.

I don't mind paying for good software as this really seems promising. I guess I have a couple of more weeks of trial time.

Galaxy Tab A Android 6.01
Sub Rosa 3.1.3(929)

Z

Re: web.mail.mil site not moving past welcome screen

PostPosted: Fri Mar 17, 2017 9:09 am
by michaelwolfe
Engineering is still looking into this issue, and sending out test versions to some external users when they believe to have made progress in finding a solution. You should be able to access your email if you disable Enhanced OWA Client within our Settings menu.


Michael