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Open Navy email

Posted: Tue May 16, 2017 5:43 pm
by hoovs77@gmail.com
Hi-I am new to R2S and when I attempt to open my .mil email, I get wrong owa address. How do I get past this? Thanks so much

Re: Open Navy email

Posted: Wed May 17, 2017 11:40 am
by David Mattes
Hello,

When trying to access your OWA account, which OWA address are you needing? If you click on the mail icon there are various navy OWA links are available. Does "Wrong OWA Address" appear as a pop-up? Do you get an error number when trying to log into your OWA account?

-David

Re: Open Navy email

Posted: Wed May 17, 2017 1:01 pm
by hoovs77@gmail.com
Hi David:
I'm trying to access my Dod mail.mil option at the bottom of my profile page. When I choose it the pop up stating microsoft.exchange.clients.owa. core.owaURLIsOutofdateexception comes up & on the page it says the outlook web app address https://web.mail.mil.own is out of date. to get the correct address contact your helpdesk. Please let me know if you need any more info. Thanks so much for your help!
Melissa

Re: Open Navy email

Posted: Mon Jun 26, 2017 1:19 pm
by michaelwolfe
Melissa,

Sorry for the late response. Since you made this forum post, we have released a new version of R2S that may have fixed your problem, so please let us know if you continue to have trouble logging in. Additionally, I'd like to know if you are a Dual Persona user who is required to use their PIV certificate when logging into mail.mil.


Michael