Finds email encryption but nothing more

CAC access to the Navy Reserve Ready-2-Serve (R2S) System for Android
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Mr. Lahey
Posts: 1
Joined: Tue May 21, 2019 2:45 pm

Finds email encryption but nothing more

Post by Mr. Lahey » Tue May 21, 2019 2:52 pm

Hello I recently downloaded and am running the newest version of the r2S app using the thursby software usb-c cac card reader. When start the app it opens up and tells me there is a new found key: email encryption. Then sits at a white screen for a minute and then brings up an error saying unable to negotiate secure connection. If i click on the message it shows a red message saying "connection closed by peer" that's as far as i have gotten. Any help is appreciated. I tried searching the forum but didn't find anything. Thanks,

-Nick

David Mattes
Posts: 37
Joined: Fri Nov 11, 2016 11:24 am

Re: Finds email encryption but nothing more

Post by David Mattes » Wed May 22, 2019 5:05 pm

Nick,

I sent you an email from our Support database as I would like to get more information on what you are experiencing.

-David

Nicholas.Spragg
Posts: 1
Joined: Mon Jun 10, 2019 3:16 pm

Re: Finds email encryption but nothing more

Post by Nicholas.Spragg » Mon Jun 10, 2019 3:17 pm

I'm having the same problem. Any solution yet?

kim
Posts: 74
Joined: Fri Apr 29, 2016 10:22 am

Re: Finds email encryption but nothing more

Post by kim » Mon Jun 10, 2019 4:45 pm

Nicholas.Spragg wrote:
Mon Jun 10, 2019 3:17 pm
I'm having the same problem. Any solution yet?
The R2S site has been down the entire day today. We've had numerous inquiries regarding being unable to login to the R2S app with that error message. Please contact the R2S Team for information regarding the outage at 757-322-2489 or r2s@navy.mil

Kim, Support

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