OWA access with new DISA migration

CAC access to secure web sites for iOS devices (iPhone, iPad) using the Identive iAuthenticate card reader.
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jmatey
Posts: 1
Joined: Tue Dec 17, 2013 4:59 pm

OWA access with new DISA migration

Post by jmatey » Tue Dec 17, 2013 5:03 pm

OWA worked before DISA migration. Now can't access OWA. Any thoughts? Thanks! Jim

michaelwolfe
Posts: 320
Joined: Fri Feb 17, 2012 11:49 am

Re: OWA access with new DISA migration

Post by michaelwolfe » Tue Dec 17, 2013 5:15 pm

Jim,

We have many users who are able to access their Enterprise Email without any issues. Please make sure you are selecting the Email Signing certificate, PIV Authentication for dual persona users, and you should get in without any trouble. The next time you are able to try to log in, please do a Secure Reset first. You can find this button by tapping the button with an arrow coming out of it.

Please let me know if this helps.

-Michael

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