Unable to access any sites

CAC access to secure web sites for Android devices using the Thursby Sub Rosa™ app and Thursby branded card readers.
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tibon.lawrence
Posts: 2
Joined: Sat May 13, 2017 8:39 am

Unable to access any sites

Post by tibon.lawrence » Sat May 13, 2017 8:41 am

I have the latest version installed, and it reads my certificates fine off the USB-C connection on my pixel C, but it won't connect to any websites, to include google.com.

carl
Site Admin
Posts: 178
Joined: Wed Feb 23, 2011 5:04 pm
Location: Arlington, Texas
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Re: Unable to access any sites

Post by carl » Sat May 13, 2017 11:45 am

When Sub Rosa won't connect to a web site, do you get an error message? If so, what does it say? If not, what happens when you try to connect?

tibon.lawrence
Posts: 2
Joined: Sat May 13, 2017 8:39 am

Re: Unable to access any sites

Post by tibon.lawrence » Mon May 15, 2017 11:11 am

I was able to get on socom webmail finally after disabling OWA enhanced view and FIPS, do you know when enhanced view may be fixed to work with socom webmail?

michaelwolfe
Posts: 314
Joined: Fri Feb 17, 2012 11:49 am

Re: Unable to access any sites

Post by michaelwolfe » Tue May 16, 2017 7:46 am

tibon.lawrence,

Our Enhanced OWA Client only support Exchange 2010 at the moment, and the SOCOM email is running a new version of Exchange. We are working to expand the version of Exchange our email client supports and will have more information regarding this support in the near future. I have reached out to you from our support database regarding this limitation as well.


- Michael

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