Device not accessible

CAC access to the Navy Reserve Ready-2-Serve (R2S) System for iOS
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Navychop
Posts: 1
Joined: Wed Sep 27, 2017 9:17 pm

Device not accessible

Post by Navychop » Wed Sep 27, 2017 9:22 pm

I’m receiving an error on my iPad saying the R2S device is not accessible when I plug it in. I’ve recently upgraded to iOS 11, but I’ve used r2s since then without issues. I restarted my iPad twice. Any help is appreciated

carl
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Posts: 178
Joined: Wed Feb 23, 2011 5:04 pm
Location: Arlington, Texas
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Re: Device not accessible

Post by carl » Sun Oct 01, 2017 9:30 am

Most of the time, "device not supported" is given when the connection is poorly made. Check the Lightning connector and blow out any dust. If the problem continues, contact us with your personal information, and we'll see about getting you a replacement.

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